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Find & Fix

The Johannesburg Roads Agency, often known as JRA for short, is going to launch a new mobile application to assist people to report faulty traffic signals, broken drains, potholes and other issues. The application is called Find & Fix and they hope that that will make things more accessible to citizens so that we can all communicate more easily with the government.  It will apparently have an accurate location feature with GPS co-ordinates and make it easy to provide photographs of the problem. 

At the moment it is only available on the Windows phone platform but Android and Apple iOS applications will be launched shortly.  I would absolutely welcome a step like that as, amongst other things, I have written previously about the hotline number of the JRA as well as their e-mail address which is [email protected].  I must say that the service from this office is not very impressive and while on some occasions I have certainly had replies, on many occasions I had no replies at all.  I have written to them for example, repeatedly about the major intersection close to Lanseria Airport, namely the intersection of the R512 Malibongwe Drive and the R552 where the robots have been out of order for over two months and yet nothing has been done about this intersection to date.

Posted by Michael de Broglio on Monday 02-Jun-14 Share on Facebook   Tweet It

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Comments

Jade  said:
on Wednesday 04-Jun-14 05:45 PM
This is such a great idea, it is refreshing to see that the government is taking initiative and using technology to tackle the problems they face.

Refilwe  said:
on Wednesday 04-Jun-14 09:46 AM
This is the one of the best ideas they have come up with. Hopefully they take it into action and actually make use of it too.

Angelique  said:
on Wednesday 04-Jun-14 09:38 AM
Something to brighten my day! Hopefully there will actually be someone sorting out the problems. Everyone will use this all the time, so perhaps there will be too many problem areas to fix and in the end not everyone will be happy but at least its a start!

Helen  said:
on Tuesday 03-Jun-14 02:24 PM
Yes, absolutely wonderful idea, but probably this idea already fully implemented overseas and government attend to problems straight away, but it will never happen in this country, perhaps when application will be working our tax will increase but millions of queries will still not be resolved.

Sinead  said:
on Tuesday 03-Jun-14 09:46 AM
This is a brilliant idea! Hopefully it works though

Bianca R  said:
on Tuesday 03-Jun-14 09:24 AM
I think that this is a fantastic idea and it really will be something that works. People are so reliant on their smartphones and it is something that the public will utilize as it is quick and easy. Much better than holding for minutes on end to report a fault. Looking forward to using it!

Sarah  said:
on Tuesday 03-Jun-14 08:39 AM
Great idea. Lets hope the people looking at the reports coming will keep track of them

Jolene  said:
on Monday 02-Jun-14 05:57 PM
Great idea, it will definitely be convenient to quickly report issues

Elektra  said:
on Monday 02-Jun-14 04:48 PM
Quicker, faster, this is how service is supposed to be, lets hope action process to erect the problems are as quick and efficient as reporting them.

Kaylee  said:
on Monday 02-Jun-14 02:23 PM
William Nicol, aka hell. I need this app immediately. Complaining to everyone I know certainly has fixed any problems

Sorea  said:
on Monday 02-Jun-14 01:39 PM
Good idea following great intentions.

Melissa  said:
on Monday 02-Jun-14 09:58 AM
This is a great idea

Lucretia  said:
on Monday 02-Jun-14 09:51 AM
Sounds like a good idea, however, I must be honest, I am very reluctant to use any government department on my cell. Let's hope this is going to work.

Juliet  said:
on Monday 02-Jun-14 09:49 AM
Good idea. I hope they employ enough support staff to process the requests and enough manual labour staff to go and fix the reported problems timeously. I think the heart attack rate in Gauteng would drop by 50% if we had less traffic issues to deal with.

Cindy  said:
on Monday 02-Jun-14 09:47 AM
I think this is a great idea. I think this makes our lives and their lives easier.

Cornelie   said:
on Monday 02-Jun-14 09:46 AM
Great idea, you can then on the spot sms because sometimes you forget to email when you back at the office. Really hope it does work.

david  said:
on Monday 02-Jun-14 09:44 AM
excellent idea.

Alexis  said:
on Monday 02-Jun-14 09:24 AM
This is a good idea, however considering what you just wrote, will it help and will something be done about it? Hoping that it does - but one can just wait and see

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Johannesburg based attorney specializing in personal injury matters including Road Accident Fund claims and medical negligence matters. My interests include golf, reading and the internet and the way it is constantly developing. I have a passion for life and a desire for less stress!
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